Level 2, Level 3, Level 4, Level 5, a one day CPD course... do you actually know what separates them? A certificate is a certificate, kinda. But underneath that, there's a world of difference in depth, knowledge, safety and skill. Here's the honest breakdown, level by level, and why a one day course can never replace a regulated qualification.

It's disheartening that we still need to actively champion for this change, but it fuels my commitment to making a difference for us.

Hey guys Some of you may or may not have ever come across a tricky client. I wanted to give you a couple of tips to help you in your...